Hello there, bkim_gitauto.
I want to ensure that I can offer the best answer to your concern. But I need more information about what you're going through.
I am requesting a screenshot of the customer balances that have been uploaded. Also, I have a question. Are you trying to enter a journal entry for a specific account? I am asking this to ensure that we can check for any reported issues and provide an appropriate resolution.
I would greatly appreciate any information you can provide. I am eagerly awaiting your response and the opportunity to collaborate with you again.
