Changing the default email messages of payment received is currently unavailable in QuickBooks Online (QBO) Payments, ansonnguyen.
Our team is committed to capturing customer insights from diverse feedback platforms, including our active Community forum. Thus, we encourage you to share your feedback with our Product Development team, as customers' opinions help improve the program to suit different business needs.
To send feedback, you can follow these steps:
- Go to the Gear icon.
- Select Feedback.
- Enter your comments or product suggestions.
- Then select Next to submit feedback.
Additionally, you can review this resource for more details: Submitting feedback for QBO.
To help you keep your account information up-to-date in the Merchant Service Center, check out this resource: Update business and account info for QuickBooks Payments.
Email content can help maintain accurate records of communications related to your QuickBooks payment accounts. Notify us again if you need further assistance managing payments in QBO. We're always here to help.
