I appreciate you providing details of your concerns regarding the Deposit report going back to the top while viewing your transaction. I got your back to fix this issue as soon as possible.
When accessing the report, let's ensure your internet connection is stable so it won't revert to the top. Sometimes, browsers can become overloaded with frequently accessed page resources such as cache and cookies, causing unusual responses.
To isolate this, you can access your QuickBooks account through a private browsing window to see if it's a browser-related issue. You can use the following shortcut keys to access incognito mode:
- Safari: Control + Option + P
- Google Chrome: Press Ctrl + Shift + N
- Microsoft Edge: Ctrl + Shift + N
If this works, you can clear the browser's cache so the system can start fresh. If you get the same result, I recommend switching to a different supported browser.
For future reference, you can memorize reports in QuickBooks Online with their current customization settings.
Keep in touch if you have additional questions about reports in your QBO. I'm always here to help. Have a great day.
