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We just upgraded to Desktop Pro 2020. I can no longer find reports I had access to in 2017. Specifically Local Taxes and Deferred Compensation reports via the More Payroll Reports in Excel menu. Are they gone or did we do something wrong in our upgrade? Help!
Solved! Go to Solution.
After your initial install many of the Excel based payroll reports will not appear on the menu.
To get them to appear, get payroll updates from the Employees menu and then restart QuickBooks.
Hi there, @sherignp.
You'll want to open the memorized report list, to see if the reports will show up. Just go to the Reports menu and select Memorized Reports then Memorized Report List. Double click the memorized report list.
Meanwhile, if you cannot fInd the reports, you have to create the memorized reports again.
Here are some resources that you can refer to for some details about managing Excel reports in QuickBooks Desktop:
Get back to me if you have follow up questions. I'm always here to help.
After your initial install many of the Excel based payroll reports will not appear on the menu.
To get them to appear, get payroll updates from the Employees menu and then restart QuickBooks.
Have you received any help???
because I have not
This is terrible. I am so glad I am not the only one suffering.
This is the WORST SERVICE EVER.
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