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Level 3

Do we need to enter a Vendor Credit Memo in QB or can we just enter the refund to Banking>Enter Credit Card Charges>Credit?

Paid a vendor in full with a CC then they issued a credit memo and they refunded to our CC. Do we need to enter the credit memo in QB for any reason, or can we just enter the refund to Banking>Enter Credit Card Charges>Credit ?

Solved
Best answer 12-10-2018

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Highlighted
Level 15

Do we need to enter a Vendor Credit Memo in QB or can we just enter the refund to Banking>Enter Credit Card Charges>Credit?

For Credit Card Charge and Credit, the data entry is the same as the Vendor bill and credit. Go directly to Credit Card Credit.

It is Banking Deposit of Refunds that is the issue, if you wanted more details.

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3 Comments
Highlighted
Level 15

Do we need to enter a Vendor Credit Memo in QB or can we just enter the refund to Banking>Enter Credit Card Charges>Credit?

For Credit Card Charge and Credit, the data entry is the same as the Vendor bill and credit. Go directly to Credit Card Credit.

It is Banking Deposit of Refunds that is the issue, if you wanted more details.

View solution in original post

Highlighted
Level 3

Do we need to enter a Vendor Credit Memo in QB or can we just enter the refund to Banking>Enter Credit Card Charges>Credit?

Thanks. We'll skip entering the credit memo that they issued us and just enter as CC credit.
Highlighted
Level 15

Do we need to enter a Vendor Credit Memo in QB or can we just enter the refund to Banking>Enter Credit Card Charges>Credit?

You can enter the credit memo if you are not sure it is going to be refunded or not, anticipating its resolution later.

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