I appreciate you for trying to troubleshoot the issue in QuickBooks, @emacgray. When prompted to create invoices.
Since you uninstalled and reinstalled the QuickBooks App to resolve any unexpected behavior. Still the issue persists, I recommend contacting our QuickBooks Online Support team. They can create a ticket for further investigation and help you resolve the issue.
- Sign in to your QuickBooks Online account
- Select the Help (?) icon at the top right.
- Type in your concern, then click Let's talk.
- Choose Contact Us to connect with a live support agent.
- Select Start a chat with a support expert or Get a callback from the next available expert.
Also, I suggest checking out this article to help you enumerate the features supported by each device: Compare mobile app features.
Please feel free to post here again if you have any other concerns about creating your invoice. I'm always here to provide further assistance. Have a great day.