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johnm-bigmommabo
Level 1

Does automatically emailing invoices feature in recurring transactions allow you to set a time for sending emails?

Up until last week, invoices that were set to "email automatically" in recurring transaction sent the email at approximately 3:00 am EST. Suddenly, a week ago, they began being sent approximately noon. Is there a way to set the time when they are sent?
3 Comments 3
ShyMae
QuickBooks Team

Does automatically emailing invoices feature in recurring transactions allow you to set a time for sending emails?

Hello there, John. I see the convenience of having the option to set a specific time to send your recurring transactions. 

 

Currently, the recurring transactions feature doesn't have the option to set a specific time for automatic emailing of invoices. Therefore, I recommend sending feedback to our product development team. They'll carefully evaluate your ideas and may consider implementing them in future updates.

 

To submit your ideas, please follow these steps:

 

  1. Hover to the Gear icon, then select Feedback.
  2. Type in your suggestions for product enhancements or feature additions.
  3. Select Next to submit.

 

We appreciate your valuable feedback and recognize your significant contribution to enhancing our product. You can track your requests through our QuickBooks Online Feature Requests website.

 
Meanwhile, please know that recurring transactions are created on the day scheduled typically between 12:00 am and 5:00 am depending on your time zone. From time to time, depending on volume, it may be created a little later

Moreover, I'll be adding these informative articles to help manage your invoices efficiently in QuickBooks Online: 

 

 

I'm always here for you whenever you need clarifications regarding recurring transactions. Enter any queries by clicking the reply button below. 

johnm-bigmommabo
Level 1

Does automatically emailing invoices feature in recurring transactions allow you to set a time for sending emails?

Any idea why these invoices that were being sent at 03:00 am suddenly sending at noon?

 

MelroseV
QuickBooks Team

Does automatically emailing invoices feature in recurring transactions allow you to set a time for sending emails?

Thank you for the prompt response, johnm.

 

There's no specific time when using recurring transactions in QuickBooks Online. It will send any time of the day.

 

For future use, feel free to browse this article to learn more about logging payments in QuickBooks: Record invoice payments in QuickBooks Online.

 

If you have additional questions regarding your recurring transaction in QuickBooks Online, please don't hesitate to post them here in the Community space.

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