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Juby_Ann
Level 1

Drop down and reports Language preferences

Hi

Our company has been using QB from the start of this year, and it was initially operated in French. Now I tried changing the language to English, but the drop down in the chart of accounts page and the report sections still shows French. How can I rectify this.

 

Thank you

 

6 Comments 6
Fiat Lux - ASIA
Level 15

Drop down and reports Language preferences

I am not sure you are using QBO US version. It is highly possible QBO France version or QBO Canada (French) version, correct?

Juby_Ann
Level 1

Drop down and reports Language preferences

Yes it is the QBO French

MaryLandT
Moderator

Drop down and reports Language preferences

Hi there, Juby_Ann.

 

I understand that you want to change the language for your QuickBooks Online (QBO). And, I'm here to help update this for you in the system.

 

The change language setting is only available in QuickBooks Online International versions. Hence, there are two ways you can perform to update the language.

 

You can follow the steps below to change language settings within your QBO account.

 

  1. Click the Gear icon, then select Accounts and settings.
  2. Select the Advanced menu, then go to the Language section.
  3. Click the pencil icon to edit, and then choose the desired language from the drop-down.
  4. Click  Save, and then Done when you're ready.

 

Alternatively, you can change the language in QBO using the language settings of the browser.

 

Change language settings in Google Chrome

 

  1. At the upper-right of the opened browser, select the vertical ellipsis ⋮.
  2. Click Settings, then Languages.
  3. From the Language drop-down, select Add languages.
  4. Choose the language you want to use, then select Add.
  5. Select the vertical ellipsis ⋮ beside the language and then Display Google Chrome in this language checkbox.

 

For other browsers, visit the Microsoft Forms website to update the language settings.

 

In case you need to send an invoice in a different language, QuickBooks can help you with multilingual invoicing. Check out this article as your guide: Learn how to send invoices using another language in QuickBooks Online.

 

Get back to me if there's anything else you need about changing the language on your QBO account. I'm always around to help you.

Fiat Lux - ASIA
Level 15

Drop down and reports Language preferences

Where is your company located? In France or another country?

Juby_Ann
Level 1

Drop down and reports Language preferences

Our company is in France

Fiat Lux - ASIA
Level 15

Drop down and reports Language preferences

@Juby_Ann 

Try opening your QBO account on any private/incognito browser to make sure. If the problem persists, you should post a new message to ask the same question in France Community. 

https:// quickbooks.intuit.com/learn-support/fr-fr/gestion-du-compte-et-des-utilisateurs/comment-changer-la-langue-sur-l-application-la-mienne-est-en/00/543721

 

Last resort, you need to sign up for a new QBO France account and migrate data from the old account.

https:// quickbooks.grsm.io/France

 

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