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Greg Sunset
Level 1

Duplicate income on P&L

There is a payment and deposit that are the same transaction for the same invoice.  Unfortunately, both are showing on the P&L.  How can I fix this?

1 Comment 1
SarahannC
Moderator

Duplicate income on P&L

Hello there, Greg Sunset.

 

Let's fix the duplicate income showing on your Profit & Loss report. 

 

Duplicate income can be caused by adding bank transactions instead of matching them. If this is the case, we'll have to undo it first. This prevents us from getting duplicate income on the Profit & Loss report. I'll show you how:

 

  1. Go to the Banking menu.
  2. In the Banking tab, choose the account.
  3. Go to the Categorized tab and tick the box for the payment.
  4. Then, press the Undo button and then hit Continue.

 

Once done, the payment will be visible in the For Review column. We can check the payment box and select Find Match to match this payment to an existing transaction you made within QuickBooks. We can review this article for thorough directions: Categorize and match online bank transactions.

 

If these transactions are not from your bank feed, we can delete the deposit based on your screenshot. Then, let's deposit the payment. 

 

  1. Open the payment and deposit it to Undeposited funds.
  2. Then, go to the +New button.
  3. Select Bank deposit.
  4. Choose the account where you want to put the funds.
  5. Select the payment. 

 

For details, we can refer to this guide: Record and make bank deposits in QuickBooks Online.

 

To manage your Profit and Loss report and other reports in the program, we can review the links below:

 

 

I'll be around if you need help showing your reports with the correct amount and transactions. Take care and stay safe!

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