cancel
Showing results for 
Search instead for 
Did you mean: 
LHebert
Level 1

Duplicate W2/W3 electronically filed

My accountant processed 2 W2/W3 forms electronically.  It's been 3 days and QB desktop still shows submitted to agency, but not accepted. We did receive an email that shows SS has received both of them but this is an error and it is not appearing in QB yet.

How do I correct this so my employee does not show 2 W2's?  

Thank you!

1 Comment 1
RoseJillB
QuickBooks Team

Duplicate W2/W3 electronically filed

Let me guide you through the best line that can help you cancel the duplicate form submitted by your accountant, @LHebert.

 

Before anything else, various factors need to be considered in canceling tax payments or filings. Here are the following:

 

You can delete a payment if: 

 

  • It’s manually recorded (non-electronic payments).
  • The electronic processing hasn't been completed yet.
  • The date of your federal payment is at least two banking days before the payment date, before 5 PM PST. 
  • The date of your state payment is before the lead time (state lead times vary).

 

You can't delete a payment if:   

 

  • It’s in process or already processed electronically.
  • The form along with the payment was sent or accepted by the agency.
  • It was rejected due to insufficient funds (NSF).

 

Also, federal forms can’t be canceled once filed electronically. For form W-2, I recommend contacting our Payroll Support Team to see what they can do to cancel it.

 

Furthermore, you can view all forms you previously filed within QBO. They are available to view or print approximately 35 days after the end of the quarter. Check out this article for complete details: View your previously filed tax forms and payments.

 

Keep in touch if you have more questions about W-2s/W-3s or any form of taxes. I’ll be around the Community to lend a hand for help. Take care!

Sign in for expert help
Ask questions, post replies & join our community of QuickBooks users.

Need to get in touch?

Contact us