Email Audit History

Thanks for reaching out to the Community, @mlimberg89. I’m here to impart information about generating a report that shows when and who sent customers' invoices in QuickBooks.

In QuickBooks Online, only the Audit log contains records of all users’ activity. It showed when the events were created and who made them. 

You can use the Filter options to lessen the displayed information. Here’s how:

1. Select the Gear icon.
2. Choose Audit log.
3. Use the fields to choose the appropriate User, Date, or Event.
4. Click the small settings at the top right to remove the unnecessary column.

Check out this article for more details: Use the audit log in QuickBooks Online.

Additionally, here’s a reference that guides you through how to create customized templates: Customize invoices, estimates, and sales receipts. It has everything you need to have attractive and professional-looking sales forms.

Don't hesitate to add a message below if you need further assistance in managing your sales transactions or reports. I’ll be here to help. Have a great day, and always take care!

Hello,

I apologize. I may not have worded this correctly. I need to be able to retrieve when an invoice was emailed and what email it was sent to through QuickBooks. For example, I sent a customer an invoice 3 times and they are only indicating they received one of them. I would like to provide them proof it was sent to them. 

Thanks!

Hi - 

Just checking in as I have not heard back.

Hi - Just checking in as I have not heard back.

I'm not sure they would bother to provide such information. You can ask the same question if you use a third-party merchant service or third-party app to send invoices.