Error message on Form 943, 943-A

farmgirl21 · ‎January 02, 2025

When preparing form 943 (Employer's Annual Federal Tax Return for Agricultural Employees, I keep getting an error message. On the Interview Form, I have checked that we would like a refund if there is an overpayment. On the actual 943, the block is checked that we would like a refund if there is an overpayment. When checking for errors, the error message says that I have checked a box indicating that I would like a refund when there is a balance due. There is no balance due - we overpaid by $3.00. I also noticed that on line 14, it says 'Total Deposits for 2023'. That should be 2024. How do I correct this error? I have done a payroll update to insure that I have the latest forms twice.

ZackE · ‎January 08, 2025

Thanks for following up with the Community, farmgirl21. I appreciate your detailed information.

Since you've already performed some of our recommended troubleshooting, but are still receiving the error message on Form 943, I'd recommend getting in touch with our Customer Care team.

They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.

They can be reached while using QuickBooks.

Here's how:

In your top menu bar, go to Help, then QuickBooks Desktop Help.
Click Contact Us.
Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field.
Hit Continue.
Select We’ll contact you for a callback or Message Us to start an instant messaging session.

Be sure to review their support hours so you'll know when agents are available.

If there's any additional questions, I'm just a post away. Have an awesome Wednesday!

View solution in original post

FishingForAnswers · ‎January 02, 2025

@farmgirl21 Unless it's a bit of corruption in either your QB program or the update you pulled, there's not much else to do but wait for QB to have a functional update.

Not surprising; I haven't ran into an issue that would stop me from filing yet, but the current forms seem riddled with (mostly) benign errors and typos.

Chrea · ‎January 02, 2025

@farmgirl21

Run the Verify/Rebuild Data utility. Any unresolved error message?

farmgirl21 · ‎January 02, 2025

Yes, I did that with no problems detected.

Chrea · ‎January 02, 2025

Next troubleshoot, run the Condense Data utility and remove your oldest financial year data to isolate the problem. Open the condensed file. Did you still encounter the same problem?

farmgirl21 · ‎January 08, 2025

Still encountering the same problem - I have printed the form despite the error message. I am satisfied that all numbers are correct. Everything is balanced to other reports

ZackE · ‎January 08, 2025

Thanks for following up with the Community, farmgirl21. I appreciate your detailed information.

Since you've already performed some of our recommended troubleshooting, but are still receiving the error message on Form 943, I'd recommend getting in touch with our Customer Care team.

They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.

They can be reached while using QuickBooks.

Here's how:

In your top menu bar, go to Help, then QuickBooks Desktop Help.
Click Contact Us.
Enter a brief description of the issue in our Ask a question (or tell us what's wrong) field.
Hit Continue.
Select We’ll contact you for a callback or Message Us to start an instant messaging session.

Be sure to review their support hours so you'll know when agents are available.

If there's any additional questions, I'm just a post away. Have an awesome Wednesday!

Topics

Training

Community

Resources

Error message on Form 943, 943-A