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kat6221
Level 1

Getting error message when trying to file 1099.

I am at the last step "pay and file" and keep getting this message:

Anyone know what to do?

 

There was an issue with e-filing your 1099s.

Try re-filing. If your account was charged, you won’t be charged again when you re-file. We apologize for the inconvenience. If you have questions, we’re here to help.

 

 

Solved
Best answer January 13, 2025

Best Answers
EmaicaD
QuickBooks Team

Getting error message when trying to file 1099.

E-filing 1099 is an essential task each year, Kat6221.

 

There are several reasons why you're unable to complete the final step. These can include insufficient company information, a missing contractor address line, an invalid company tax ID, or a contractor being filed with an incorrect TIN. Therefore, please make sure all information asked in the form is accurate to prevent any challenges.

 

If you continue to face challenges despite entering all the correct information, we can carry out some simple troubleshooting steps to check if the problem is related to your browser. At times, the cache and cookies of your search engine may get corrupted and can cause issues while accessing websites or opening files.

 

To proceed, open your QBO account in an incognito window to avoid saving your browser history. Use the following keyboard shortcuts depending on your browser:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If the incognito mode session is successful, clear your browser's cache to refresh the system. This task can also be accomplished in other supported, up-to-date browsers. Clearing the cache will restart the system, enabling you to resolve issues by removing the accumulated cache and cookies.

 

Furthermore, you can also check this article about your state's requirements for filing 1099 to learn more: File your state 1099 forms.

 

Once you have e-filed your 1099 and if any corrections are needed, you can refer to this article to learn how to make those adjustments: Correct or change 1099s in QuickBooks.

 

Should you have additional inquiries concerning the 1099 forms, please respond to this thread. I am available and eager to help you with any further information or support you might require.

 

View solution in original post

1 Comment 1
EmaicaD
QuickBooks Team

Getting error message when trying to file 1099.

E-filing 1099 is an essential task each year, Kat6221.

 

There are several reasons why you're unable to complete the final step. These can include insufficient company information, a missing contractor address line, an invalid company tax ID, or a contractor being filed with an incorrect TIN. Therefore, please make sure all information asked in the form is accurate to prevent any challenges.

 

If you continue to face challenges despite entering all the correct information, we can carry out some simple troubleshooting steps to check if the problem is related to your browser. At times, the cache and cookies of your search engine may get corrupted and can cause issues while accessing websites or opening files.

 

To proceed, open your QBO account in an incognito window to avoid saving your browser history. Use the following keyboard shortcuts depending on your browser:

 

  • Google Chrome: Ctrl + Shift + N
  • Mozilla Firefox: Ctrl + Shift + P
  • Microsoft Edge: Ctrl + Shift + P
  • Safari: Command + Shift + N

 

If the incognito mode session is successful, clear your browser's cache to refresh the system. This task can also be accomplished in other supported, up-to-date browsers. Clearing the cache will restart the system, enabling you to resolve issues by removing the accumulated cache and cookies.

 

Furthermore, you can also check this article about your state's requirements for filing 1099 to learn more: File your state 1099 forms.

 

Once you have e-filed your 1099 and if any corrections are needed, you can refer to this article to learn how to make those adjustments: Correct or change 1099s in QuickBooks.

 

Should you have additional inquiries concerning the 1099 forms, please respond to this thread. I am available and eager to help you with any further information or support you might require.

 

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