It can be challenging when you can't create an invoice, andronchik100. My main goal is to ensure this gets sorted out.
You may encounter such an error if you're not connected to your internet provider. Not to worry, we can fix this by following the instructions below.
- Restart your modem and router or internet gateway (modem/router combo).
- Check your wires and cables.
- Move your router to a better spot.
- Test a different website or online activity.
If this isn't the case, this could be a network issue. I recommend following these steps to rectify the problem:
- Select the Reload button or press F5 on your keyboard (Command + R if you're using a Mac) to download the entire page.
- If the problem persists, restart your browser and then sign in to QuickBooks Online.
- If refreshing the browser doesn't work, check if your computer is running any firewall software. If a firewall is present, configure it to allow access to http://accounting.quickbooks.com and https://qbo.intuit.com.
If none of these fixes the problem, I suggest contacting QuickBooks Online Support. They're equipped with tools to further investigate this.
You can also share a screenshot of your screen when trying to create the invoice. It'll help us further investigate its cause.
I appreciate your business and want to make sure that you're completely satisfied with our service. If there's anything else I can do to assist you, please don't hesitate to let us know. I'm always here to help and committed to resolving any issues you may have.
