Hello, when I get money from a tenant I would like to issue a receipt, and all I can see is to upload one from my computer, how I can use your format ?

When you create a Sales Receipt, or a Receive Payment there is a Print  option at the bottom of the screen.  You can easily print to paper - or print to PDF and then email the PDF to your tenant

Hi there, @yuvalperry-inves.

I'd be glad to help you on how to issue a receipt to your tenant. You can create a sales receipt and select the Print or Preview button at the bottom of the transaction before you save it.

You can also utilize class tracking to easily get the details you needed when it's time to pull up a report, such as getting the record of the payments per residence, room, or apartment. Then, you can create a sales receipt and assign it to the specific unit your customer rents. 

Here's how to turn on class tracking:

1. Go to the Settings, then select Account and settings.
2. Click on the Location tab and go to the Categories section.
3. Select the Pencil icon to edit the setup.
4. Turn on the Track classes and if you want to notify you if the class wasn't assigned to the transaction, you tick the box beside it.
5. Select Save and Done.

After that, create a non-inventory item and you can name it as monthly, daily, or hourly rent. I'll show you the way how to do that.

1. Select the Products and Services menu.
2. Click the green New button and choose Non-inventory.
3. Enter the details, then choose the Category or Class you'd like to assign it.
4. You can enter the amount on the Sales price/rate field.
5. Choose if it's taxable or not, then select Save and close.

Once done, you can now create a sales receipt. Please refer to the steps below:

1. Go to the + New button and select Sales receipt.
2. Enter the customer's details, then fill out the line item description.
3. Choose the class location.
4. Verify the details, then select Save and close or Save and send. Note: You can also choose to print it before you save the sales receipt. Here's how it looks like:
   
   

I've also added some articles that may help you with the process:

• Get started with class tracking in QuickBooks Online
• Track your transactions by class

If you want to run a report per class in the future, you can use the Profit and Loss by Class Report. Then, you can filter it to focus on the specific details, here's a perfect article for this: Customize reports in QuickBooks Online.

Please don't hesitate to let me know in the comment section below if you have other questions or concerns. I'd be happy to answer them for you. Have a wonderful day.

Thanks for your answer but there is no location tab.

Pls. share a screen.

I appreciate your time to reach us back,yuvalperry-inves.

Let me help clear things up about turning on the class tracking feature in QuickBooks Online (QBO). Instead of location, you need to select the Advanced menu from your Account and settings.

I'll guide you through the steps on how to do it:

1. Go to the Settings, then select Account and settings.
2. Click on the Advanced tab and go to the Categories section.
3. Select the Pencil icon to edit the setup.
4. Turn on the Track classes and if you want to notify you if the class wasn't assigned to the transaction, you tick the box beside it.
   
5. Select Save and Done.

Once done, you can proceed to the steps shared by my colleague MarsStephanieL.

You can also have this article to help you with the future task and tips when using QBO, you might want to visit our Help Articles.

If you need help with something else, get back to me by leaving a reply below. I'll be around to further assist. Have a wonderful day ahead.