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marinasveta2020-
Level 1

Hi how can i change invoices email (online version) we changed in company information but still wrong email view in invoices thanks

 
2 Comments 2
JenoP
Moderator

Hi how can i change invoices email (online version) we changed in company information but still wrong email view in invoices thanks

Let me help with your question about changing email address, marinasveta2020-.

 

The email that you can set up in the company information screen is your customer-facing email. Meaning, this is the email where they can contact or reply to you. Let's go to your invoice template to make sure that the correct email is shown in your invoices. Here's how:

 

  1. Go to the Gear icon and select Custom forms styles.
  2. Look for the template that you're using and click the Edit link under the Action column.
  3. Proceed to the Content tab, then click the header par t of the invoice template.
  4. Make sure the email address is correct in the Email field. 
  5. Click Done.

 

Please know that sales transactions are still sent transactions using quickbooks@notification.intuit.com. Although, QBO has an integration with Gmail where you can send invoices using your Gmail account. Check out these articles for more details: 

 

 

You'll also want to send them a reminder or accept payments by credit card or ACH transfer. Check out these articles for more details:

 

 

Reply down below or reach out to us again if you need anything else. As always, the Community is always here to help you again. 

JenoP
Moderator

Hi how can i change invoices email (online version) we changed in company information but still wrong email view in invoices thanks

Hi marinasveta2020,
 
Hope you’re doing great. I wanted to see how everything is going about changing the email address in your invoices. Was it resolved? Do you need any additional help or clarification? If you do, just let me know. I’d be happy to help you at anytime.
 
Looking forward to your reply. Have a pleasant day ahead!
 
 

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