Hello there, thewoodshop.
Thanks for choosing QuickBooks to cater to your business needs. I'd be delighted to provide some information about how invoice payments work. Let's work this out to ensure your customers' payments get deposited into your card.
Since it's your first time processing a payment, please know that we'll typically deposit the funds within 5 business days. The lead time may take longer since we're still setting up your account. Rest assured, we will deposit the payments much faster once the process is completed.
You can check out this article for more details about the process: Find out when QuickBooks Payments deposits customer payments. You can also follow Step 3 of this resource to check with your bank if they hold onto funds after we deposit them since you mentioned it was shown in your account.
Moreover, you can review if you have selected the correct card for your deposits. Here's how:
- Go to Settings.
- Select Account and settings.
- Click the Payments tab.
- Review your Deposit accounts.
If you need to make necessary changes, feel free to visit this article for your guidance: Change the deposit bank account for QuickBooks Payments.
Additionally, you can visit this article that answers the most commonly asked questions about how payment deposits work and when they'll get into your bank account: Common questions about payments deposits in QuickBooks Online.
Don't forget to revisit the Community space if you have follow-up questions about your invoice payments in QuickBooks Online. I'm just around to lend a helping hand. Happy holidays!