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MarkAngeloG
QuickBooks Team

How can I contact the collections department

Hi there.

 

I know how important it is to have your case escalated in QuickBooks Online. I want to ensure you’re connected with the right resources to address your concerns directly.

 

We recommend contacting our Payments department support to ensure the next available expert can help you with your case involving funds. Here's how:

 

  1. Head to this link: Contact Us.
  2. Select QuickBooks Payments product and click Continue.
  3. Select Contact Us and choose a way to connect with us:
  4. Start a chat with a support expert.
  5. Get a callback from the next available expert.

 

Moreover, you can also consider finding out why your funds are on hold in QuickBooks Payments and what you can do about it.

 

Let me know if you have additional billing concerns or unresolved charges. Our team is ready to ensure this gets resolved promptly.

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