How can I correct a prior reconciliation without redoing it?

landisr · ‎December 19, 2018

I just went to reconcile November, and Quickbooks says I should be doing October. I keep copies the report, so I know I am not imagining this.

AND the report is there in History by Account!

Regina_Lend_A_Hand_Accounting · ‎December 19, 2018

You can see everything that happened in the audit log. Put in the 10/31/18 date and ending balance and reconcile October again, it should quickly turn green and you should be able to hit done and move on with reconciling 11/30/18. Someone must have selected "undo" to the prior reconciliation. You can find this in the audit log.

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Regina_Lend_A_Hand_Accounting · ‎December 19, 2018

You can see everything that happened in the audit log. Put in the 10/31/18 date and ending balance and reconcile October again, it should quickly turn green and you should be able to hit done and move on with reconciling 11/30/18. Someone must have selected "undo" to the prior reconciliation. You can find this in the audit log.

landisr · ‎December 20, 2018

Regina, thanks for a good answer. I forget to use Audit in times of confusion. There was no undo.

The problem is how I interpret words QB uses right under Ending Date. "Last statement ending date 10/31/18" makes me think that is the one QB thinks I need to enter. It's really telling me which statement I did last time around.

I have been using online for a year now, but this language continues to throw me off track from time to time. Maybe writing this will help seal the information in my mind.

It would be nice if QB added one word to say "Last RECONCILED statement ending date xx/xx/xx."

Regina_Lend_A_Hand_Accounting · ‎December 20, 2018

I'm happy to hear that you were able to resolve the reconciliation easily and that your prior reconciliation work was not undone. It would be nice to have a reference to the last reconciled month or date, I agree.

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How can I correct a prior reconciliation without redoing it?