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Level 1

How can I disable the feature that allows customers to pay invoices with a credit card?

I set up online payments that allows customers to pay with credit cards. I want to completely turn this feature off. I know I can edit these options for each individual invoice, but I don't want to have to manually do it each time. Is there a way to disable this feature? Thanks!
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QuickBooks Team

How can I disable the feature that allows customers to pay invoices with a credit card?

Welcome to the Community, @maryrose2! Good morning. :) I can definitely show you that setting within your QuickBooks Online account. Let's save you some time so you don't have to edit each invoice:

 

  1. Go to the Gear icon in the upper right hand corner
  2. Under Your Company, select Account and Settings
  3. Click the Payments tab on the left
  4. In Payment Methods, uncheck the box next to credit cards

This will remove credit cards as one of the options for your customers and you won't have to keep editing (yay!). You can also make this change individually per customer as well:

 

  1. Click on Invoices on the left menu
  2. Go to the Customers page
  3. Select the name of the customer and click on Edit
  4. In the Payment and billing tab, select the Preferred payment method
  5. Click on Save

If you have any questions about these steps or need any further assistance, don't hesitate to reach back out to me in this post. :)

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