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pechols
Level 2

How can I edit online payments in multiple invoices at once?

When creating an individual invoice, online payments are enabled.  Today I uploades a CSV with many invoices.  After sending to all customers, I find that online payments are NOT turned on.  Customer email only allows preview and print, not pay.  
I know how to edit one at a time.  But as a batch?
10 Comments 10
Fiat Lux - ASIA
Level 15

How can I edit online payments in multiple invoices at once?

You need to use an importer tool.

https://get.transactionpro.com/qbo

 

 

GlinetteC
Moderator

How can I edit online payments in multiple invoices at once?

Hello, pechols. I will share some insights into updating online payments in QuickBooks for multiple invoices in bulk.

 

When invoices are imported, the online payment feature is automatically disabled. Each must be edited individually. 

 

Updating them in a batch is a great way to save time when performing the task in QBO. You can send this suggestion to our developers, who may consider including it in future product updates. 

 

Send your feedback within your QuickBooks Online company file:

 

  1. Select the Gear icon at the top, then Feedback.
  2. Enter your comments or product suggestions. Then select Next to submit feedback.

Our Product Development team will use your suggestion to enhance your QBO experience.

 

I'm also adding an article to learn more about online invoices in QBO: What to do if your customers can't pay their invoices online.

 

Let me know if you have other online payment concerns or questions about managing invoices in QBO. I'll gladly help. 

pechols
Level 2

How can I edit online payments in multiple invoices at once?

GlinetteC (Moderator) wrote:

"I'll go over how to update online payments in multiple invoices at once in QuickBooks."

It looks like you are going to tell me how to do it.  But actually you are saying it cannot be done? 

If I have missed the steps, how to enable online payments in uploads.  OR how to edit as a batch, please let me know.

Otherwise, a more accurate answer is that this is a defect in Quickbooks online, that really should be fixed, but until the developers do something about it, we are stuck with it.  Is that about right?

GlinetteC
Moderator

How can I edit online payments in multiple invoices at once?

Thanks for getting back to us, pechols.

 

I'll share more details about editing online payments in multiple invoices in a batch issue.

 

I've already updated my response above that you can only change the invoices one at a time.

You might want to read this article to find out how long it takes to receive customer payments in your bank account after you process them: Find out when QuickBooks Payments deposits customer payments.

 

You can get back to this thread if you have more queries. The Community is always here to help.

Christopher Fountain
Level 1

How can I edit online payments in multiple invoices at once?

Not being able to mass update the Online Payments options is a big roadblock for my company. We import our invoices, and then it takes us about 12 working hours to update each invoice one by one. Can it please be added to the import tool to enable Online Payments [Card + Bank Transfer] as part of the import invoices process???

GebelAlainaM
QuickBooks Team

How can I edit online payments in multiple invoices at once?

We can imagine how you feel knowing that this kind of issue you're facing right now, Christopher is a limitation in migration. Let us give you some details about the issue.

 

We can understand the importance of having the option to update each invoice and online payment in QuickBooks Online (QBO). For now, you can send feedback to our product developers so they can get to know this problem better and give you the best QuickBooks experience. Opinions from our valued customers like you are greatly appreciated.

 

Here's how:

 

  1. Go to the Gear icon.
  2. Choose Feedback.
  3. Enter your comments or product suggestions.
  4. Then, click Next to submit feedback.

 

You can visit our QuickBooks Online Feature Requests website to track the status of your submitted feedback.

 

To learn more about managing your future reports in QuickBooks, see these articles below:

 

 

We hope the above information will be helpful to you. Please let us know if you have questions about managing your transactions in QBO. We'll be around. Stay safe!

Fiat Lux - ASIA
Level 15

How can I edit online payments in multiple invoices at once?

@Christopher Fountain 

Prepare your Invoice data with the following template

RefNumberCustomerTxnDateDueDateShipDateShipMethodNameTrackingNumSalesTermLocationClassBillAddrLine1BillAddrLine2BillAddrLine3BillAddrLine4BillAddrCityBillAddrStateBillAddrPostalCodeBillAddrCountryShipAddrLine1ShipAddrLine2ShipAddrLine3ShipAddrLine4ShipAddrCityShipAddrStateShipAddrPostalCodeShipAddrCountryPrivateNoteMsgBillEmailBillEmailCcBillEmailBccCurrencyExchangeRateDepositToBePrintedToBeEmailedAllowIPNPaymentAllowOnlineCreditCardPaymentAllowOnlineACHPaymentShipAmtShipItemDiscountAmtDiscountRateTaxRateTaxAmtDiscountTaxableLineServiceDateLineItemLineDescLineQtyLineUnitPriceLineAmountLineClassLineTaxable
101Janice Johnson01/10/2020 01/12/2020Ground Net 30  110 Main StreetSuite 2000  DallasTX99875 110 Main StreetSuite 2000  DallasTX99875 Special HandlingThank you for your order!     0NYNNY12Shipping 0.02  Y MP3 PlayerBlue MP3 Player255  TAX
101Janice Johnson01/10/2020 01/12/2020Ground Net 30  110 Main StreetSuite 2000  DallasTX99875 110 Main StreetSuite 2000  DallasTX99875 Special HandlingThank you for your order!     0NYNNY12Shipping 0.02  Y Leather CaseLeather Case210  TAX
101Janice Johnson01/10/2020 01/12/2020Ground Net 30  110 Main StreetSuite 2000  DallasTX99875 110 Main StreetSuite 2000  DallasTX99875 Special HandlingThank you for your order!     0NYNNY12Shipping 0.02  Y Gift CardsGift Cards25  TAX
102Leonard Walker Inc01/10/2020    Net 30  9 Winding Road   WinchesterNY12345 9 Winding Road   WinchesterNY12345  Thank you for your order!     0YNNNY      Y HandheldsPortable Game Player1100  TAX

 

then use the importer tool as I mentioned earlier

https://get.transactionpro.com/qbo

 

Christopher Fountain
Level 1

How can I edit online payments in multiple invoices at once?

@Fiat Lux - ASIA Is that for QuickBooks Desktop or QuickBooks Online? We're using Online and tried a test import with the below variables with all cells "Y", but online payments were still not enabled.
AllowIPNPayment
AllowOnlineCreditCardPayment
AllowOnlineACHPayment

Fiat Lux - ASIA
Level 15

How can I edit online payments in multiple invoices at once?

They provide different tools for QB Desktop and QB Online. You can't use the template for QB Desktop on QB Online. You can delete transactions before importing new transactions to replace them. Another option, use the exporter tool to get the template of your invoice before modify and import it. You can also use a backup restore app to lower any risks.

https://partnerwithus.rewind.com/quickbooks

 

 

 

pechols
Level 2

How can I edit online payments in multiple invoices at once?

Quick books understands the importance, but does nothing about it.  Probably because this feature -- turning off a users default settings when importing invoices -- was set that way on purpose.  No idea what the purpose might have been though.

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