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Buy nowI can help you with making your vendor inactive, @Jennyes.
This error means that you have a vendor that has unbilled charges. You'll just have to find the unbilled charges and then add them to an invoice or delete it. If it's a bill or time entry, you can delete them or unmark the Bill/Billable option.
To find the Unbilled Charges:
Once you've completed these steps, you can now deactivate their accounts in QuickBooks.
If you have duplicate accounts, customers, or vendors, check this article on how to merge them: Merge duplicate accounts, customers, and vendors in QuickBooks Online.
Let me know if you need more help with making your vendor inactive. I'm always glad to help in any way I can. Have a great rest of the day!
Great! Thanks for the help! Now I've run into another problem. On some vendors, when I un-click billable and try to save it, it won't let me stating "The transaction you are trying to void is linked to an account that is inactive. Please make the account active and try again". I don't even see the account in my chart of accounts. Grrrr!
Hi there, Jennyes.
I know what steps you need to take to unlink the billable transaction in QuickBooks Online.
This error message (The transaction you are trying to void is linked to an account that is inactive. Please make the account active and try again) means that the transaction you're attempting to modify is linked to an inactive account. Thus, in order to make the necessary changes to the transaction, you must first make the account active.
To do this, you'll need to set the filter settings to show inactive accounts in the Chart of Accounts. Here's how:
Once done, go back to the transaction and complete the previous step, which is to uncheck the billable option. Here's an article you can use as a reference to keep your chart of accounts simple and organized: Make an account inactive on your chart of accounts in QuickBooks Online.
I've also added this resource to learn how to edit, delete, or restore recently deleted list elements in QuickBooks Online, such as accounts, terms, classes, products, or services: Edit, delete, and restore list elements in QuickBooks Online.
Let me know if you have other concerns or have follow-up questions about it. I'll be here to help.
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