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livengood-adam-g
Level 1

How can I receive mail when I have a p.o. box and quickbooks doesn't allow p.o boxes as a mailing address...?

I am trying to set up a quickbooks checking account and the application doesn't allow p.o. boxes for mailing but that's the only way we can recieve mail where we live.
2 Comments 2
AileneA
Moderator

How can I receive mail when I have a p.o. box and quickbooks doesn't allow p.o boxes as a mailing address...?

Hi there, Adam. 

 

Let me explain why QuickBooks doesn't allow P.O. Boxes for mailing. When it comes to using a P.O. Box as a mailing address in QuickBooks Online, there are some limitations due to the software's address validation requirements. QuickBooks Online follows standard address validation protocols to maintain data integrity and avoid any potential issues with mail delivery. 

 

While QuickBooks Online does not allow you to input a P.O. Box as a mailing address directly, you can still use your P.O. Box as the physical address for your business within the system. 

 

I apologize for the inconvenience caused by the limitation in using a P.O. Box address in QuickBooks Online. While this restriction may not align with your business needs, I recommend sending feedback directly to the QuickBooks developer team, who can work towards finding a solution as they are the software experts and the best resource to provide feedback and suggestions for future enhancements. By sharing your feedback with them, our software engineer can improve the program for our users facing similar challenges.  

 

To send feedback regarding the P.O. Box address restriction, please follow these steps:

 

  1. Log in to their QuickBooks Online account.
  2. Navigate to the Gear icon in the upper right corner of the screen.
  3. Select the Feedback.
  4. Enter your comments or product suggestions. Then select Next to submit feedback.
     

 

 

By providing feedback directly to QuickBooks Online support, you can contribute to ongoing software improvements and influence future updates that address this restriction. 

 

For future reference, here are some resources with common questions about QuickBooks Checking and mobile check deposit:

 

 

Keep me posted if you have any follow-up questions. I'm always here to help. Take care, and have a great day.

FishingForAnswers
Level 10

How can I receive mail when I have a p.o. box and quickbooks doesn't allow p.o boxes as a mailing address...?

@AileneA  You said: 'While QuickBooks Online does not allow you to input a P.O. Box as a mailing address directly, you can still use your P.O. Box as the physical address for your business within the system.'

 

That is actually hilarious. Who is making these design decisions?

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