Hello, KJONESVNB.
Thank you for reaching out to the community, and I appreciate the screenshot you've shared with us. The Undo feature needs to be done for an accountant who use QuickBooks Accountant. If you have an accountant, I suggest inviting your accountant to your company and allowing them undo the reconciliation period at once.
However, If you don't have one. You need to undo the reconciled transaction manually one at time by going to the register. I'll show you how to do it:
- Go to Accounting and select Chart of Accounts.
- Select the account from the list and click View Register from the Action column.
- Find the transaction that needs to be unreconciled one at a time.
- Click on R (Reconcile) or change the status to C (Cleared) or leave it blank.
- Press Save and Yes.
For more details, You can use this article for reference: Undo or remove transactions from reconciliations in QuickBooks Online.
Once completed, you can begin the reconciliation procedure again by following the instructions and video provided in this article: Reconcile your accounts.
Touch base with me if you need further help about reconciliation in QuickBooks. I'm always here to help you out. Take care always!
