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Buy nowWhen I send a customer a statement where there is an overdue amount; the amount on their statement includes a finance charge - not the original charge amount. How do I create a statement that will include the finance charge as a separate item for their statement?
You can customize statements in QuickBooks Online to include all the details of your invoices, Terri.
In QuickBooks Online, late fees can be added to your invoices as an additional line item. To ensure that late fees are properly displayed on your customer's statement, make sure the List each transaction including all detail lines option is selected.
Here’s how:
After completing these steps, generate the customer's statement again. It will show all the details you've added to invoices, including the late fees.
For more details about creating and sending customer statements, refer to this link: Create and send customer statements in QuickBooks Online.
Let me know if there's anything else you need help with regarding customer statements. I'm here to help.
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