@MaryAnn_E 

What do we have to do to get this fixed?!  It is down right insulting for you and other QB employees to keep telling us how to add lines to our invoices to compensate for your inferior product.  **News Flash** Your competitors have this as a standard feature!   

IT WOULD HELP IF YOU ACTUALLY READ THE ENTIRE THREAD BEFORE COMMENTING ON IT!   Let me give you an example of my problem......  I send out hundreds of invoices per month for services rendered.  A big portion of my customers pay with a check.  QBO works perfect for these customers.  HOWEVER, some of the customers want to pay with a credit card "some" months.  They don't tell me before the invoice goes out, so they send me a message asking if they can pay with a credit card (I don't have online payments checked on their recurring invoice template).  My response is, Yes, but I have to add a convenience fee to your invoice (and turn the online payment option on) and resend the invoice.  Intuit SHOULD HAVE THE OPTION to automatically add the % (total fee QBO is going to charge me) to the invoice.  PERIOD!  Why is this so hard?  Does the support team really not understand the problem?  Can someone please give us a real timeline as to when this option can be expected (its been over 2 years!) or at least tell us its not going to happen so we can switch to another company?!

@MaryAnn_E 
How many times do people have to tell QB this method is not practical! The point of having payment options is to let the costumer choose how they want to pay and they don’t always do the same thing month to month. So adding it in as a line item is NOT going to work nor do we feel like getting charged your inflated convenience fee for the convenience fee.

Do you QB employees understand this? The convenience fee needs to be added in after the costumer chooses to pay by credit card, you take your fee and deposit the full invoice amount into our linked account. What is so difficult about adding this little though extremely functional feature in? It is a matter of some basic programming.

I am with Jarm, please let us know if you are going to add this in or not, so we can plan on bringing our business elsewhere if not as it is a standard feature in many other accounting software programs I have been looking into lately.

Thank you.  Worked perfectly

It does not allow to choose income account under processing fees, only expense accounts

Because you need to post the fee paid as a debit to Bank Processing Fees expense account.  The instruction to create and use an income account is 100% inaccurate.

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