How do I change a vendors's bank account information for bill pay

Welcome to the Community,@tjmilletics.

I'm here to help and provide steps on how to change the vendor's routing number for bill pay. Let me show you how:

1. Sign in as a primary or company admin.
2. Select Settings,⚙ and then Account and settings
3. Select the Billing & Subscription tab.
4. Review the information in each section.

You'll want to read this article to learn more about QuickBooks Bill Pay.

Please keep in touch with me here if you need any further assistance regarding updating the bank account info. I'm always here to help you out. 

Your response was for my business account information. I need to change the bank account information for people I pay in bill pay. There use to be a tab that I could change from school to check and then change the bank information. That tab in the vendor profile is no longer there. 

Thanks for clarifying, tjmilletics.

You'll want to update the Vendor payment method  to be able to change the bank information of the people you pay in bill pay. 

Here's how:

1. Go to Expenses.
2. Select Vendors at the top.
3. Find and select a vendor to open it.
4. Check the banner on top and select accordingly:
5. For invitations: Select Manage invite.
6. For manual bank entry: Select Change payment method to check.

Learn more about managing your vendor information through this article: Add a vendor bank account.

You can read more about the online bill pay feature in QBO through the following articles:

• QuickBooks Bill Pay explained: How it works, benefits, and setup
• Learn about QuickBooks Bill Pay

If you're still unable to change the said information, please reach out to our Online Bill Pay Support. Since we're eating with personal information, they're the best people to handle this in a secure environment. 

Reach out to me if you have any other questions while working vendor bank information. I'm a few clicks away to help. Have a good day!

There are no banners anymore. That is how I use to change it from bill pay* (not school) to check. How do we contact technical support? I need this payment out immediately.

Hi, @tjmilletics.

I appreciate you for trying the suggested steps to update the vendor's bank account information for Online Bill Pay. Since you don't have the banner option, I recommend reaching out to Bill Pay for further assistance. This way, a representative can check your account securely and help you with modifying the vendor's details on their end.

For the support's contact information, you can open this link and check out the options under the App information section: Bill Pay for QuickBooks Online.

For QuickBooks questions, you can also contact our QuickBooks Technical Support through this link: QuickBooks Online Support.

Moreover, here's an article you can open for additional hints about managing your vendors and expense transactions.

If you have any other questions about handling bills and vendor details in QBO, please let me know by adding a comment below. I'm more than happy to help. Have a good one!

Here is a video of how to do it

https://soapbox.wistia.com/videos/rvuEiES3iw

THANK YOU!!!! I also found it very frustrating to change. This helped me a lot.

not all heros wear capes.  I can't believe how much time I wasted trying to figure this out.  Without this video I was just going to stop paying that vendor.

tremendously helpful, thank you sir!

So freaking helpful! Thank you! 

Here's the short version of the steps to update a vendor's Direct Deposit bank info...

Open the Online Bill Pay menu (go to [+New] >> "Pay Bills") ...be sure to switch to "Online Payment Mode"

Click [Settings] in upper-right corner

Click "Vendors" tab to see a full list of all vendors that already have bill pay set up.  Then follow the prompts to update the banking details.

IF this is a new vendor, you may need to create a fake Bill and walk through paying it until you get to the [Save bank details] button

When i get to the bill pay settings for my vendor - the only Delivery Method listed is ACH.  But there is no option to add/edit or change banking information.  It doesn't even show the last 4 digits of the bank account.

Thanks for reaching out to us, StuartFMcClain.

I would love to help you, but I just need bit more information about the specific service you're using. Are you utilizing Bill Pay powered by Bill.com, Bill Pay powered by Melio, or the QuickBooks Bill Pay? 

With the additional context, I'll be able to delve into the platform settings and explore potential solutions to address your issues concerns. Please feel free to provide any further details or a screenshot that you think might be helpful in understanding your situation.