How do I change the name of an account in the chart of accounts in quickbooks online?

Hello, let me help you change the account's name in the COA, @sandybehrle.

You can click the triangle ▼ button from there on the Action column. There's an Edit choice there that will enable you to change the account's name.

Here's how:

1. Go to the Accounting menu and then select Chart of Accounts.
2. Find the account in question and then click this button ▼ on the Action.
   
3. Choose Edit and then change its *Name.
4. Click Save and Close.

Well done! The account's name is updated.

In case you'll want to minimize the columns in your Chat of accounts, just click the mini Gear icon and uncheck the column boxes.

When you need to review your accounts in QuickBooks to make sure they match your bank and credit card statements, you can check this video article to know more about the process: Reconcile an account in QuickBooks Online. It covers the links on how to edit completed reconciliations.

Please fill me in your comment if you have other questions with QuickBooks. I'll look forward to your response and drop a comment to help. Stay safe and well!

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I did what you described, but it just added another account with the new name.  I changed it back and it merged it to the original account and disappeared.     I then merged the two accounts (Sales and Sales of Product Income) in the chart of accounts to try to get rid of the one I did not want.  It merged them and it says now that there is only one Sales Income Account, but when I try to create a new product Sales of Product Income still defaults in the create item box.   I deleted all recurring transactions, but it did not solve the problem either.  Any suggestions?

Hi there, sandybehrle.

When you create a company, QuickBooks Online creates specific accounts by default. With this, when you try to change the name of an account that is the default, the system keeps present them. That's the reason when you try to create a new product, the Sales of Product Income still shows in the create item box.

for additional information, you can click this article: Manage default and special accounts in your chart of accounts.

Please refer to this article to see different details of how the chart of accounts keeps the transaction history for each account and breaks down how much money you have or owe: Learn about the chart of accounts in QuickBooks. 

Keep me posted if you have any other questions about the account in QuickBooks Online. I'll make sure to get back to you as soon as I can. Have a great day!