How do I correct the "Paid (Not deposited)" invoices? The invoices were sent via QBO and i deposited the checks received. Steps in other posts are not helpful/correct.

JamesAndrewM · ‎June 21, 2023

I'll share the steps to record a bank deposit with the bank or processing fees in QuickBooks Online.

After you record invoice payments, you can proceed to make a bank deposit with processing fees. Then, you'll want to use the bank deposit to match it successfully to the invoice. It will help you resolve the issue and ensure you won't mess up your book. Here's how:

Scroll down to the Add funds to this deposit section.
Enter the fee as a line item.
Choose who the charge was from (for example, the bank charging you).
Select Bank Charges from the Account ▼ dropdown.
Enter the amount fee as a negative number. Take it as if the charge was US $.50, then enter –.50.
Review the deposit total with the bank fee.
Click Save and Close.

For more details, refer to this article: Record and make bank deposits in QuickBooks Online.

You can utilize these articles for future reference:

Let me know if you have other concerns with your online bank transactions in QBO. I'll handle them for you.

fawill67 · ‎January 10, 2024

I have pledges that are listed as paid and in undeposited funds, but the funds were never received. Can the payment be deleted or does it need to be reversed some other way?

Clark_B · ‎January 10, 2024

It's nice to see you here in the Community, @fawill67.

Let me help and provide insight about the undeposited funds in QuickBooks Online (QBO).

If there's no payment received for the pledge, you can delete the payments in the undeposited funds.

Here's how:

Go to the Gear Icon.
Under your Company, Select Chart of Accounts.
Filter it, and select Undeposited Funds.
Click View register.
Find the payment, and click it.
Select Delete.

For future reference, you can check this article to guide you in matching your bank and credit card statements: Reconcile an account in QuickBooks Online.

Please feel free to drop a comment below, if you have further concerns about the payments or other QBO-related concerns. I will answer them in any possible way.

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