How do i delete a client

Hello. 

I'd be glad to share some details about deleting a client from QuickBooks Online. 

We can inactivate the client's profile to remove them from the active Customers or Clients list. Here's how: 

1. Go to Sales, then click the Customers tab.
2. Find the client you want to inactivate, then click the arrow icon beside Create invoice. 
3. Select Make inactive. 
4. Proceed with Yes on the confirmation screen. 

I should also mention that inactivating the client won't completely remove them from QuickBooks. Currently, we're unable to completely delete them from the system. 

If only some details were entered incorrectly on the client's profile, we can edit the information instead of inactivating them. Simply open the client's profile, then click the Edit button. 

If you want to know more about managing customers, take a look at this article: Add and manage customers in QuickBooks Online. 

Ready to invoice your clients after adding them into QuickBooks Online? Take a look at this guide for more details: Create invoices in QuickBooks Online. 

If you have other questions about managing your clients or lists, drop your reply below and I'll help you out again. I can also help you with your entries and other transactions within QuickBooks Online. I'll see you soon. 

If I inactivate a client, do I still have to pay a monthly fee?

how do i delete a customer but still show there open balance

We're delighted to see you here in the thread.

In QuickBooks Online (QBO), you can make a customer inactive or delete from your list even if they have an open balance. The program will automatically create an adjusting transaction to offset your customer's balance inside your company. We'll be happy to write down the steps to get you going:

1. Access your QuickBooks Online company.
2. On the left navigational bar, go to the Customers & leads tab.
3. Locate the customer you want to make inactive, and then click on them.
4. Click the Dropdown arrow beside Edit.
5. Select Make Inactive. A prompt will appear in your screen explaining that your customer has an open balance, and that QBO will create an adjusting transaction.
6. Click the Yes, make inactive button.

Furthermore, we got you these articles to help you manage customers, handle payments, and ensure your data stays accurate inside the program:

• Add and manage customers in QuickBooks Online.
• Record invoice payments in QuickBooks Online.
• Run reports in QuickBooks Online.

As always, we've got you covered if you require assistance accomplishing specific tasks inside the program or have additional QuickBooks-related concerns. Feel free to visit us here in the Community space. We'll make sure to get back to you as soon as possible.