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ryan-kahnke-lgfa
Level 1

How do I email a payment voucher or remittance to a vendor? The save and send option is not available on the bill payment page.

 
3 Comments 3
Pabz_L
QuickBooks Team

How do I email a payment voucher or remittance to a vendor? The save and send option is not available on the bill payment page.

Hello, @Ryan-kahnke-Igfa.

 

There is no option for sending an email of a payment voucher or remittance to a vendor in QuickBooks Online. However, you can download a PDF format of the remittance from QuickBooks, so you’ll be able to send this info to your vendor.

 

Here’s how:

 

  1. Go to the Expenses tab on the left navigation panel. 
  2. Click on the bill payment to open it up and select Print at the bottom of the page, which will open a print preview screen in a new tab. 
  3. Click the download icon at the top right corner of the page. 
  4. Once you've saved the downloaded PDF, you can then access your email and attach the PDF there. 

 

Being able to send the remittance directly from QuickBooks Online would be a great addition to the program. I recommend sending your feedback to the engineers so they can refer to this feature request in future updates: Feedback.

 

I've added this Community resource in case you've got other QuickBooks-related concerns. You may refer to this article for more details: Community help articles.

 

Let me know if you have other concerns. I'm here to lend a hand. Keep safe and healthy.

ryan-kahnke-lgfa
Level 1

How do I email a payment voucher or remittance to a vendor? The save and send option is not available on the bill payment page.

Thank you for the prompt response.

 

The options I have on the bottom panel is Print Check/Order Checks/More. There doesn't seem to be  a standalone print option. Print Check queues the bill payment to "Print Later."

Kempie
Level 1

How do I email a payment voucher or remittance to a vendor? The save and send option is not available on the bill payment page.

I have tried this also and I cannot see a download button.

 

Not being able to generate a payment remittance to customers as I dont use online bill pay is the number one reason why I will never recommend this product.

 

It is available in the Australian version - why not here.

 

SO FRUSTRATING that a basic accounting function is not available.

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