Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
posted
Best answer April 18, 2024
Solved
Best Answers
There's an option to access your inactive customers, Kari.
After uploading your data to QuickBooks Online, accounts with an open balance will automatically become active while those with no balances will be tagged as inactive (deleted).
You can browse through this article for more information: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.
To access your inactive customers in QuickBooks Online, here's how:
- On the left panel, go to Sales.
- Select Customers and select the gear icon near the header of the Action column.
- Tick Include inactive checkbox
- Look for your inactive customers. It displays as 'Name (deleted)'.
- Click the drop-down under the Action column and select Make Active.
You may refer to the screenshots below:
Moreover, you may want to check these articles to guide you through the process of creating and recording invoices in QuickBooks.
If you have additional questions or concerns about accessing inactive customers or other items, please don't hesitate to post them here by clicking the Reply button below. I'm always here to assist. Have a good one.
There's an option to access your inactive customers, Kari.
After uploading your data to QuickBooks Online, accounts with an open balance will automatically become active while those with no balances will be tagged as inactive (deleted).
You can browse through this article for more information: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.
To access your inactive customers in QuickBooks Online, here's how:
- On the left panel, go to Sales.
- Select Customers and select the gear icon near the header of the Action column.
- Tick Include inactive checkbox
- Look for your inactive customers. It displays as 'Name (deleted)'.
- Click the drop-down under the Action column and select Make Active.
You may refer to the screenshots below:
Moreover, you may want to check these articles to guide you through the process of creating and recording invoices in QuickBooks.
If you have additional questions or concerns about accessing inactive customers or other items, please don't hesitate to post them here by clicking the Reply button below. I'm always here to assist. Have a good one.
