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wirenutskh
Level 1

How do I get to my customer list using the app?

 
1 Comment 1
ArielI
QuickBooks Team

How do I get to my customer list using the app?

Hello, @wirenutskh.

 

I’d be happy to help you access your customer list in the QuickBooks Online (QBO) app.

 

If you’re using Android or IOS, here’s how to do it:

 

  1. Open the QBO app.
  2. Tap the Menu icon.
  3. Select the Customers to view the Customer list.

 

See the screenshot below for reference:

 

Moreover, If you're unable to access it, let's perform some troubleshooting steps to clear the corrupted cache that causes misbehavior in the program. 

 

For Android:

 

  1. Go to Menu ☰, then tap More Options ⋮.
  2. Click the Settings, then Refresh Data.
  3. Tap YES to confirm.

 

For IOS:

 

  1. Go to Settings, then tap General.
  2. Click the iPhone Storage, then tap the QuickBooks Online app.
  3. Tap Offload App.

 

screenshot-1722825166260bbbb.png

If the issue persists, you can also close and restart the application or uninstall and re-install it.

 

I've also included an article to give you a general idea of what the app can achieve. You can easily explore the software in this way: QuickBooks Online app overview.

 

Let us know if you have further questions about managing your QBO app. We'll be right here to help you at any time.

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