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We had someone enter a bill incorrectly by using the wrong A/P Account back in 2023. We paid that bill via ACH (check) using the Pay Bills window, and that payment is now cleared. After realizing the mistake, I went back and corrected the mistake, entered the correct A/P account (to the correct vendor), so the bill looks like it should, but now the Check is not associated with the Bill, and both show up when I run an Open Balance report. We are using Quickbooks Premier Plus (Mfg & Wholesale) 2023. I have attached the report I'm getting as well as one of the payments in case that helps. I've read the instructions from this post:
https://quickbooks.intuit.com/learn-support/en-us/help-article/pay-bills/bill-shows-unpaid-writing-c...
But I am not getting the same choices in Step 2. I cannot figure out how to link these 2 items, even though is seems like it should be simple. Any help is greatly appreciated.
Solved! Go to Solution.
After creating a bill payment check, it is forever associated with the AP account used when the bill payment was created.
So, to resolve this, void or delete the existing check and then recreate it using the Pay Bills feature.
After creating a bill payment check, it is forever associated with the AP account used when the bill payment was created.
So, to resolve this, void or delete the existing check and then recreate it using the Pay Bills feature.
Thank you!!!!!! I was going out of my mind trying to figure this out but could not get them linked. This explains it. So if I delete the cleared check, I'll have to re-insert it into the Reconciliation, correct?
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