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dravis
Level 1

How do I post a redemption credit that I received from my credit card company? I redeemed point for cash so it is a credit to my statement.

quickbooks wants to treat this as a transfer; but it is not.
3 Comments 3
ReymondO
QuickBooks Team

How do I post a redemption credit that I received from my credit card company? I redeemed point for cash so it is a credit to my statement.

Let me help you record this transaction in your QuickBooks Online account, @dravis.

 

The transactions that reflect in QuickBooks Online Banking are categorized depending how the bank classify these transactions. You can simply exclude your transferred post redemption credit and record it as Credit Card Credit in QBO. Here's how: 

 

  1. Click Banking and select the For Review tab on the Banking Page.
  2. Select the checkboxes of the transactions to exclude.
  3. From the Batch actions drop-down, choose Exclude Selected.

Once done, you can now record the redemption credit as Credit Card Credit. Here are the steps:

 

  1. At the top, click the Create menu (+) and select Credit Card Credit.
  2. Choose a payee and enter the correct Credit Card Account.
  3. Go to the Account details section.
  4. Enter Other Income or the income account you created under the ACCOUNT column.
  5. Enter the redemption credit amount.
  6. Click Save and close.

You can also reach out to your accountant to ensure that this will be the best process for you. If there's anything else you need from me, feel free to comment below.

 

Mads_Frost
Level 1

How do I post a redemption credit that I received from my credit card company? I redeemed point for cash so it is a credit to my statement.

Hi ReymondO,

 

How would you do the same for the Desktop Version of QB?

 

Kind regards

Mads

MaryLurleenM
Moderator

How do I post a redemption credit that I received from my credit card company? I redeemed point for cash so it is a credit to my statement.

Let me guide you through the process, Mads_Frost.

 

Entering credit card credit in QuickBooks desktop is easy. Here's how:

  1. From the Banking menu, select Enter Credit Card Charges.
  2. Select the Credit Card drop-down, then select the appropriate account.
  3. Click the radio button for Refund/Credit.
  4. Select the Purchased From drop-down and select the vendor.
  5. Make sure the date is correct.
  6. (Optional) Enter a memo explaining the refund.
  7. Go to Expenses or Items tab and enter the expenses/items you want to track.
  8. Select Save Close.

I'm still here to help you further if you have additional questions. 

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