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Buy nowHi there, @TasteOfGraze. I'm happy to guide you on how to handle your scenario.
For audit purposes, it's best to follow the actual money in and out transaction flow. This simplifies reconciling your accounts and keeps your books up to date. Hence, I recommend recording the refund and creating a new invoice to match the second payment.
First, enter a refund receipt by following these instructions:
Then, create a new invoice and add the $20 wire transfer fee in the next line item. You'll need to create a new service item for the fee.
Here's how:
After you've done that, create the invoice and add the fee.
Finally, match them with the downloaded transactions in your bank feeds.
Let me also share these additional articles in case you might need them in your future tasks:
Please let me know how these steps work out. We're open round the clock to make sure everything is sorted out.
Hi @Luna145.
I'm glad that my peer @LieraMarie_A's article indeed helps you out.
If you have other concerns, please don't hesitate to leave a comment. The Community is always here to help. Have a good one.
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