How do I reactivate a Class that was made inactive?

It'd be a pleasure to help you with this suzanne31. 

I'd be happy to lend a helping hand in activating your inactive class. We just have to modify the Setting. Let me show you how:

1. Click the Gear icon.
2. Choose All Lists. 
3. Select Classes. 
4. Tap the setting icon.
5. Check mark the Include inactive. 
6. In the Action column, select Make Active.

Also, classes that have been made inactive will appear on reports, such as the Profit and Loss by Class. They will be shown as having been deleted, and there isn't an option to filter them.

To know more about class tracking, here's a recommended articles:  

• Set up and work with class and location tracking 

• Track your transactions by class

Should you have any questions about this, or anything else, please let me know. Have a good day.

Some inactive classes do not show in the Class list, but appear deleted on the Balance Sheet.

> Also, classes that have been made inactive will appear on reports, such as the Profit and Loss by Class. They will be shown as having been deleted, and there isn't an option to filter them.

How do I reactivate when they are no longer accessible?

Hey Kenif, the behavior you’re seeing is most likely tied to your browser rather than the Classes themselves. Let’s start with a few quick browser checks to rule out this display issue.

First, please sign in to QuickBooks Online using an incognito window to help bypass any corrupted data stored in your usual browser. Once you’re in, proceed to the Class list section with Include inactive turned on.

If classes still don't show, try restarting your browser and ensure you’re using a supported and up-to-date version. Should the issue persist, it's best to contact our live support team so they can take a closer look at your account and check the underlying data directly.

Also, you’re right that inactive Classes will still show up in reports like the Profit & Loss by Class and the Balance Sheet as deleted historical entries. This is by design, allowing you to see that those transactions were assigned to the inactive Class. Please note that there's no built‑in option to hide those rows from the reports.

I’ll keep this conversation available for any follow-up updates or questions.