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Welcome to the Community, @amy-homesfirst-o.
Let me chime in and provide information for you to restore your deleted vendor in QuickBooks Online (QBO).
As what @Just_me said, to restore your customer or vendor you'll have to :
Additionally, If ever you want to restore your deleted product or service items, here's how:
For more detailed information, refer to this article: Edit, delete, and restore list elements in QuickBooks Online.
I'll also add this article to guide you on how to enter a prior balance for a customer that owes you money or a vendor you need to pay: Manage outstanding balances for customers and vendors in QBO.
I'll always be here, ready to back you up if you have any further questions about restoring a deleted vendor or other QBO-related concerns. Please let us know any time in the thread. Keep safe!
Hi Clark,
I met the same issue. However, in the audit log, the bill was never related to the inactive vendor. I don't know why I need to restore the vendor.
To change the bill ASAP, I tried to restore the inactive vendor. I followed your steps and didn't find the inactive vendor.
I'll ensure to route you to the appropriate support regarding the investigation related to creating a bill, Keyla.
As per checking, we have an ongoing investigation related to creating a bill with an error saying "Vendor assigned to this transaction has been deleted. Before you can modify this transaction, you must restore the Vendor name (deleted)." Thus, I recommend contacting our Customer Support team. So you'll be added to the lists of affected users and will receive timely updates once it's resolved.
Here's how:
You can contact us from Mondays to Fridays, 6 AM to 6 PM PT, and Saturdays, 6 AM to 3 PM PT for Plus, Essentials, and Simple Start users. Advanced users can contact us anytime and any day.
Once everything's fine, you might want to check this article and learn how to easily edit, delete, or restore recently deleted list elements such as accounts, terms, classes, products, or services: Edit, delete, and restore list elements in QuickBooks Online.
If I can be of any additional assistance, please don't hesitate to insert a comment below. Have a great day ahead.
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