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rickmpowers
Level 1

How do I reverse a Vendor Credit from a previous period, that the vendor applied, but I did not notice?

 
3 Comments 3
Jessica_young
Moderator

How do I reverse a Vendor Credit from a previous period, that the vendor applied, but I did not notice?

I can share with you how to remove this vendor credit in QuickBooks Online, @rickmpowers.

Here's what you'll need to do:

  1. Go to Expenses the click Vendors.
  2. Select the vendor's name and open the bill payment.
  3. In the Bill payments page under Credits, un-check the vendor credit.
  4. Click Save and close.
  5. In the Transaction List, select the Vendor Credit.
  6. Hit More located at the bottom and choose Delete.
  7. Click Yes to confirm.

I'm also sharing a helpful article on vendor credits in QuickBooks Online: Applying vendor credits.

 

Let me know if you have any other questions, and have a fantastic weekend! 

AROSSI88
Level 1

How do I reverse a Vendor Credit from a previous period, that the vendor applied, but I did not notice?

Jessica, 

 

The Vendor Credit is from a closed period.  Your answer does not suffice.

GenmarieM
QuickBooks Team

How do I reverse a Vendor Credit from a previous period, that the vendor applied, but I did not notice?

Hello there, 

 

Yes, the vendor credit is from a closed period and can cause discrepancies if changes are being made to the transactions. With this, I suggest reaching out to an accountant for accurate financial records, as we can only provide technical assistance and not accounting support.

 

Additionally, please be aware that you'll need to create a journal entry to properly account for this vendor credit. This step is crucial for maintaining accurate financial statements and ensuring that your records reflect the correct information.

 

We understand that managing your Intuit account can sometimes be challenging, and we want you to know that we are always here to help. Just click the Reply button below and we'll be here to lend a hand.

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