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userkim
Level 1

How do I save pay bills to print later if the save button doesn't appear on the screen?

 
3 Comments 3
CharleneMaeF
QuickBooks Team

How do I save pay bills to print later if the save button doesn't appear on the screen?

It's our priority to ensure you're able to save the bill payment, userkim.

 

I've replicated your concern and was able to save the transactions. Since you're unable to do so, I'd suggest accessing your QuickBooks Online account via a private window. This is a good place to determine if this is a browser-related issue.  

 

Here are the keyboard shortcuts: 

 

  • Safari: Command + Shift + N 
  • Google Chrome: CTRL + Shift + N
  • Mozilla Firefox or Microsoft Edge: CTRL + Shift + P 

 

Once logged in, pay the bills and place a checkmark in the Print Later field. Then, click Save. If you're able to do so, let's clear the browser's cache. This improves the performance of the program.

Capture1.PNG

 

If the private browsing doesn't work, I'd recommend using other supported browsers. They'll provide the best and most secure experience with QuickBooks. 

 

Once done saving the transactions, you can print them in QuickBooks.

 

Additionally, I encourage running and customizing the Unpaid Bills report. This helps you see the transactions that need to get paid and their due date. I'll show you how.

  1. Go to the Reports menu.
  2. On the search field, type in Unpaid Bills.
  3. Click the report to open it.
  4. From there, you'll be able to see the open bills with their due date.
  5. Click on the Customize button to personalize the details you'd like to see.Capture.PNG

 

Please keep us posted if you have other questions or concerns about paying and printing your bills in QuickBooks. I'm determined to ensure you're able to complete your tasks in QuickBooks.

CharleneMaeF
QuickBooks Team

How do I save pay bills to print later if the save button doesn't appear on the screen?

Hi userkim,

 

Hope you’re doing great. I wanted to see how everything about saving your bill payments in QuickBooks Online. Do you have any clarifications? If you do, just let me know. I’d be happy to help you at anytime.

 

Looking forward to your reply. Have a pleasant day ahead!

acmlslong
Level 1

How do I save pay bills to print later if the save button doesn't appear on the screen?

I too can't hit save.  The only options OB Online gives me is to "Schedule Payments Online".... It should allow me to hit save or save/print but it does not show up.  I tried CTRL/Shift/N and that doesn't work.  Help!

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