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Level 1

How do I turn off the "Brief Survey" regarding "If given the option, would you pay this invoice online?" My customers prefer not having any surveys.

 
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QuickBooks Team

How do I turn off the "Brief Survey" regarding "If given the option, would you pay this invoice online?" My customers prefer not having any surveys.

Thank you for sharing your idea with me, @biscayne85.

 

As your business grows, you can be sure that QuickBooks will grow alongside it. Allow me to help you stop the pop-up notifications or the brief surveys on your account.

 

Currently, the ability to turn off these pop-up notification or surveys completely is not yet available. What you can do is click on the (X) icon or “No, thanks!” button to close these notifications.

 

On the other hand, our Product Developers are planning on adding more tools and features to this program in the months ahead, so be sure to keep an eye on our blog for announcements: https://intuit.me/2L2zqTv.

 

With our goal is to make QuickBooks as user friendly as possible for all the small business owners, so feel free to share with us if you have suggestions for improvement.

 

Here’s how:

  1. Go to the Gear icon.
  2. Choose Feedback from the drop-down.
  3. Type in your Comments, Suggestions or Feedbacks.
  4. Choose Next.
  5. Select a category, and click Send message.

If there are any app features you’d like to get more familiar with, feel free to visit our Community page. I’m always here to help.

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