In most systems, if you define a custom report and share that with users, all those users will have access to the report along with any changes you later make to the report. This is NOT TRUE with QuickBooksOnline. If I create a custom report and "share" it with all users, what it actually does is take a snapshot of that report and copy it into the list of reports available to all users that exist as of the date of the "share" only. If I make a change to the report, that change is NOT shared. If I add a new "all access" user or new "company admin" user, they have NO ACCESS to previously shared reports.
This is a mistake that would rate as a "Fail" in an elementary database class.
If there were a way to "un-share" then "share" the report again, I could at least work around the bug, but the only suggested workaround from QB is to re-create the report with a new name each time I add a user.
