How do you issue a dollar amount credit on a customers account

You can just issue a credit memo

1) Go to Sales

2) Go to Customer > Select the Customer

3) New Transaction dropdown > Select Credit Memo

4) Enter the dollar value of your credit

Once saved, this will show up as a negative balance.

Welcome to the Community space, @linda-farm-a-yar.

Before anything else, I'd like to know if you want to transfer real money or only record the transaction in QuickBooks Self-Employed (QBSE). Let me share more info about this.

If you want to record a credit you'll give to the customer, you can perform this in the Transactions section. Here's how:

1. Go to the Transactions tab.
2. Click the Add transaction in the upper right corner.
3. Enter the Date, Transaction name, Amount, Notes (optional), and Receipt if there's any.
4. Once done, click the Select a category tab below the Category and Tags and choose.
5. After that, Save.

For more info, you can read this article: Manually add transactions in QuickBooks Self-Employed.

The dollar sign in the amount will show automatically if this is your home currency. On top of that, I recommend reaching your accountant to guide you in placing the transaction into the correct account.

If you're referring to issuing money in dollar amounts to your customer's account, you can perform this outside and save the details and receipts to record in QBSE.

For more info about categorizing expense transactions, check out this article: Schedule C and expense categories in QuickBooks Solopreneur and QuickBooks Self-Employed.

Click the Reply button below if you have additional questions about managing your money transactions in QBSE. We'll be willing to help you. Take care, and have a good one.