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pdi1000
Level 1

How do you turn of ads in Quickbooks online. I close them and they come right back next time I refresh. Its so annoying they take up half my screen.

How do you turn of ads in Quickbooks online. I close them and they come right back next time I refresh. Its so annoying they take up half my screen.
4 Comments 4
RheaMaeH
QuickBooks Team

How do you turn of ads in Quickbooks online. I close them and they come right back next time I refresh. Its so annoying they take up half my screen.

I appreciate you for posting in the Community, pdi1000. Let me provide some information about the ads you've seen in QuickBooks Online.

 

These ads are designed to inform you about new features in QuickBooks Online and suggest ways to improve your experience. However, I understand that these ads may affect your navigation. 

 

At the moment, the option to disable the ads from popping up is unavailable. You can easily ignore them by clicking or No, thanks buttons to remove the ads from your homepage. 

 

Furthermore, you may want to check out this article for more tips and resources on how to work with QuickBooks in the future: Help articles, video tutorials, and more.

 

If you have any further questions regarding the ads or any other QuickBooks-related concerns, please feel free to add a comment below. I'm always here to assist you. Have a great day.

pdi1000
Level 1

How do you turn of ads in Quickbooks online. I close them and they come right back next time I refresh. Its so annoying they take up half my screen.

That not the experience I am getting. I have to close them over and over again all day long same ads.

 

When I hit the x button then a minute or 2 later they are back. Could be helpful if I close it after reading and it goes away but not if I have to close it over and over again.

 

This reminds me of those post 2000 websites with all the popups you had to keep closing.

 

Can you make a bug report to your development team and tell them they keep coming back. Post the bug request number here.

 

Just_me
Level 10

How do you turn of ads in Quickbooks online. I close them and they come right back next time I refresh. Its so annoying they take up half my screen.

The problem is, they don't see it as a bug.  It's how it is designed to function.  

I use a pop-up blocker on my computer.  I haven't had the issue since.  

 

Good luck. 

RheaMaeH
QuickBooks Team

How do you turn of ads in Quickbooks online. I close them and they come right back next time I refresh. Its so annoying they take up half my screen.

This is not what we want you to experience, pdi1000. I'm here to ensure you have a seamless experience using your QuickBooks Online account.

 

While completely disabling the ads is unavailable, I recommend sending feedback directly to our product engineers. They'll look into this further and consider removing the ads. Rest assured that our engineers are continuously working to improve the product and deliver the best experience. Please note that we're unable to provide a case number for this request.

 

Here's how:

 

  1. Go to the Gear icon.
  2. Select Feedback.
  3. Enter your suggestion and click Submit Feedback.

 

Additionally, you can visit this article for more information and help when using QuickBooks in the future: Learn about QuickBooks Online with how-to videos.

 

Feel free to comment below if you have additional questions or need assistance managing your QuickBooks subscription. We'll be around to help you out. Stay safe.

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