Every support question here...
QB User: Hey I've got this problem
Quickbooks Support: Have you tried these unrelated solutions that have little to do with the reported issue? I'm pretty sure they'll work because I copypasted them from a random internal document.
QB User: Yes, I tried those even though they are unrelated to my issue. Surprise! They didn't work.
Quickbooks Support: Have you tried these same unrelated solutions that I posted before?
Different QB User: I have the same problem
Different QB Use: Me too.
Different QB User (3 years later): Me too.
Quickbooks Support: Have you tried these same unrelated solutions that I posted before?
