Every support question here...

QB User: Hey I've got this problem

Quickbooks Support: Have you tried these unrelated solutions that have little to do with the reported issue?  I'm pretty sure they'll work because I copypasted them from a random internal document.

QB User: Yes, I tried those even though they are unrelated to my issue.  Surprise!  They didn't work.

Quickbooks Support: Have you tried these same unrelated solutions that I posted before?

Different QB User: I have the same problem

Different QB Use: Me too.

Different QB User (3 years later): Me too.

Quickbooks Support: Have you tried these same unrelated solutions that I posted before?