How to enter inventory returned to a vendor

You're on the right process,  accounting477.

If your vendor will not send any refund or credit, this could be the reason it's showing as a credit on their account. We'll have to edit the vendor credit and then remove the amount.

Here's how:

1. Go to the Expenses button.
2. Locate the vendor credit created.
3. Click to open.
4. On the QTY column, remain the quantity of the product.
5. On the Amount column, enter the amount as zero.
6. Once done, click on Save and close.

Once done, open the item on the Products and Services page, then click the drop-down menu under Action, then Run report. From there, you'll be able to check if the product has been taken out.

To learn more about managing a vendor credit, please click here.

I've included an article that'll help you view all the money paid to your vendor for the year: Report with Vendor Totals.

Additionally, I encourage checking out this article that'll help you see your best sellers, what’s on hand, the cost of goods, and more: Use Reports To See your Sales and Inventory Status.

In case you need help managing your vendor transactions or products and services, please reach out to us. We'll help you out.

I think I am using the wrong term for QB. When I enter the inventory I purchased from a store for a client and then returned, I added the items as a Billable Expense. Once I returned them, I understand how to do the Credit Card Credit, but how do I mark those billable expenses off so they no longer show on the right when I create an invoice or in the unmilled charges report? 

Thank you!

Hi there, @accounting477.

Thank you for posting here in the Community. I can share some information about how you can get rid of it in QuickBooks.

Since the expense is no longer billable to your client and the inventory was returned, I recommend disabling the Billable option. This way, it will no longer appear when creating an invoice or running the unbilled charges report.

Here's how:

1. On the left navigation bar, click Expenses.
2. Open the bill.
3. Uncheck the box under the Billable column. 
4. Hit Save and close.

Additionally, I recommend visiting the following article to learn how to record a vendor refund in QuickBooks: Enter a refund from a vendor.

Feel free to hit that Reply button if you have additional questions regarding the process. Have a great day ahead.