How to file complaint about the customer service rep that lied to me about being able to release my funds after I did what she said needed to be done to fix the issue

Thank you for dropping by the Community, richfox389.

We understand the value of time and money when running a business. I'm here to ensure that your issues regarding the pending funds and your interactions with our support team are addressed properly.

We'll submit an internal complaint for you with our Payments Management Team about your interaction with our customer service representative. This includes the information about releasing your funds. 

I've got an article that offers insights on delayed funds and the necessary actions to address the issue: Why are my funds on hold?

Furthermore, the following articles discuss various topics related to QuickBooks Payments, including account management, funding times, refund processing, and payment deposit schedules. Explore each article to learn more about the full details:
 

• QuickBooks Payments FAQ
• Common questions about payments deposits in QuickBooks Online
  
  

Should you have other payment-related concerns or questions about QuickBooks, don't hesitate to visit the Community space again. We're committed to providing the assistance you need. Have a good one, richfox389.

@richfox389-gmail   QB employees all lie about why the money is "on hold".   

QB will "hold" your money to collect interest off of it.  Some have had to wait weeks, if not MONTHS on end just to get their money back.  The longer QB takes to release it, the less likely the are to release it to you.   A LOT of people have had to wait up to 270 days, jus to find out that QB released it to the customers state.  So then, they have had to turn around and collect it from their own state.  

THAT is why there is talk of a class action lawsuit.  

If you're interested, the link is below.  

https://www.facebook.com/groups/1324101394966851/discussion/preview