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I've got you to help isolate what causes this issue.
Let your client update their PDF reader to ensure stability when opening the estimate.
Depending on how you want to update it, you can do it automatically, manually, or on the web. Here's an article as a guide: Install updates for Acrobat and Reader.
Afterward, try sending an estimate again and check the format.
If it's updated, yet the same thing happens, let them repair the Adobe reader. You can share these steps to do so:
Then, let them try opening the estimate again.
Once everything's good, and they want to purchase from the estimate you've given, you can send an invoice. Feel free to check this link for more information: Convert an estimate into an invoice in QuickBooks Online.
Keep me posted as to how these steps work on your end. I'm also around if you have concerns with sending an invoice. I'll be happy to help you!
@dzeko-erwin24-gm, estimate has an obsolete email format. Send feedback. gear > feeback
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