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PBJ10
Level 6

How to go back to old layout

"QuickBooks Online has recently introduced updates for the new estimate and invoice experience to make them more user-friendly"

 

What does Quickbooks think we're doing here? Do they think we're here complaining about how their updates are making our experience EASIER??? 

 

For MONTHS we've been complaining that the changes are making the experience NONFUNCTIONAL.

smorgan1
Level 1

How to go back to old layout

I wish QB would give us advanced warning when messing around with screens.  SOME of us have a lot of work to do and don't want to take the time to figure how you rearranged everything.  Sometimes the OLD way is OK so leave it alone

tcostello
Level 1

How to go back to old layout

Just happened to me, were you ever able to get back to the old layout?

tcostello
Level 1

How to go back to old layout

Any luck switching back or were you stuck with the new layout?

accounts343
Level 1

How to go back to old layout

Dear Team,

We are facing lot of issues with new layout of Employees and Invoice. Instead of doing creativity job your technical team creating frustrating to end users and customers. Simply creating boxes and increasing fonts will not resolve the issue. We don't want your new layouts. Please keep old layouts only.

Lwitiver
Level 2

How to go back to old layout

There is no "adjusting" to changes made that don't work. The change to the new layout broke the account summary function for standard invoicing. Supposedly it still works for progress invoicing.

 

In the new layout, the account summary displays in the business owner view of an invoice. It does not display in the client facing view. Unacceptable. The only way to get the account summary on a standard invoice now is to manually choose the old layout for each individual invoice. This costs time and makes them look different than all the other invoices. There is no way to set the old layout as the default.

 

At this point, having read the replies, I expect the same boilerplate lies you've given all the rest of the users who have complained. I expect no resolution. This has been an ongoing issue for more than half a year now without resolution. Obviously Quickbooks doesn't care about it's clients.

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