How to inactivate Terms WITHOUT removing them (where set as default) from customers/vendors?

It's great to have you join this forum, accounting-pavem. Let me provide information to help you manage payment terms on your transactions. 

In QuickBooks Online, default terms created and added to your customers or vendors' entry can't be deleted or made inactive if they're enabled from your company's preferences, or customer's profile or used in a recurring transaction. We can only inactivate a specific term if it hasn't been set up in any of those mentioned. To do this:

1. In your QBO account, go to Settings.
2. Under the Company column, select Account and Settings.
3. From the Sales tab, select Sales from Content.
4. Go to the Preferred Invoice term. You can leave it blank or change it. Then, click Save and Done.

In addition to that, you may review any recurring transactions associated and modify terms assigned from the customer's profile.

Once ready, here's how to make terms inactive:

1. Go to the Gear icon.
2. Select All Lists and choose Terms.
3. Click on the dropdown arrow under Action, then select Make inactive to hide the term you don't need.

Moreover, I'm sharing these resources on how to adjust invoice payment terms and review your business finances:

• Adjust Invoice Payment Terms in QuickBooks Online
• Run reports in QuickBooks Online

You're always welcome to reply to this post if there's anything else you need further assistance with when managing terms and other customer transactions. Feel free to let me know, so I can provide additional help. Take care and have a great day ahead!

When attempting to inactivate a term, the error "This term cannot be deleted because it is used as the default for SomeCompanyName"

This error can potentially appear several hundred times on every term, unless I manually remove them from each customer or vendor, which is why I'm asking how to inactivate Terms WITHOUT removing them (where set as default) from customers/vendors

Thanks for the quick reply

We understand the significance of removing the terms directly, pavem. 

As mentioned by my colleague above, this option to directly inactivate terms set as default isn't available in QuickBooks Online (QBO). However, we value your time with us. Thus, I recommend submitting feedback. This way, we can enhance your experience with us, and will be shared with our Product Development team.  

Here's how:  

1. Select the Gear icon, then choose Feedback.
2. Enter your comments or product suggestions.
3. Click Next to submit.

Additionally, you can browse this guide to record your customer's remittances: Record invoice payments in QuickBooks Online. 

Please let me know if you have more questions about managing different terms by clicking the Reply button. I'll be here to assist.